Please read our privacy policy and terms of service guidelines
At Kamala Supermarket, we respect your privacy and are committed to protecting any personal data you share with us. This policy details how we handle user data collected through our website and online ordering channel.
When you place an order, contact us, or register for our rewards program, we may collect:
We use this data solely to process and deliver your grocery orders, manage your loyalty reward balance, and communicate special offers. We **NEVER** sell or share your data with external advertising parties.
Your details are stored securely on local servers. Online interactions are handled according to our standard privacy and security practices.
We do our best to maintain accurate product descriptions and stock status. However, since fresh produce stock is updated daily, minor stock shortfalls may occur. Our team will verify and adjust your cart items during order confirmation.
Same-day delivery is subject to traffic conditions and booking slot limits. If you receive a product that is not fresh or is damaged, notify us within 24 hours of delivery. We will replace the product or issue a refund immediately.
All prices listed on the website are inclusive of local taxes. We strive to maintain stable rates, but fresh vegetable and fruit prices fluctuate daily based on local farm market rates.